On this page Scope Storage Access To Material Delivery And Removal Shredding & Electronic Recycling Services Definition Of Liability Term And Termination Default Destruction Of Material Ownership Of Material Assignment Covenants Confidentiality Imaging Miscellaneous Vendor Affiliates Arbitration 1. SCOPE Corodata Corporation (“Corodata”) or one or more Corodata Affiliates (as defined below) provides storage and services for material provided by its clients (referred to as “Client” or “Clients”) and accepted by Corodata (“Material”). Unless a Client and Corodata have a separate written agreement covering the storage and/or services provided by Corodata to the Client (“Separate Agreement”), these General Terms and Conditions (“Terms”) shall apply to such storage and/or services. A link to these Terms shall be included by Corodata on all Client invoices and Client agrees that payment of the applicable invoice that incorporates and references these terms shall be proof of Client’s acceptance of these Terms. If Client at any time objects to these terms, Client can provide written notice to Corodata at notices@corodata.com. In the event of a conflict between the Terms and a Separate Agreement, the terms of the Separate Agreement shall control. Corodata reserves the right to amend these Terms at any time by uploading a new version of such terms and providing written notice to all affected Clients on a future invoice work order and/or other correspondence. 2. STORAGE The provisions of Sections 2 through 4 and Sections 6 through 17 apply specifically for any storage services provided by Corodata to a Client. Client may modify or add to the Material, which shall be held and/or serviced under the same terms and conditions as the Material, and will, from the date of tendering for storage and/or service to Corodata, be deemed Material as the term is used herein. Client is responsible for using pre-approved packaging of all Material. Corodata shall be entitled to either reject for pickup Material not packaged in approved packaging, or to accept such Material for pickup, provided that Corodata shall be entitled to re-package the Material at the rates set forth in the schedule of rates provided to the Client as such schedule of rates may be revised by Corodata from time to time (“Schedule of Rates”). Client acknowledges and agrees that Corodata may utilize subcontractors selected and approved by Corodata to service locations outside of Corodata’s standard service area. Corodata is under no obligation to review itemized lists or descriptions of contents of Material submitted by Client and such lists or descriptions shall not be considered proof that any contents contained on such lists or descriptions are or were in fact contained in the Material. Client shall provide Corodata with sixty (60) days prior written notice of any material change in Client’s service requirements, including, without limitation, Material quantities or transportation arrangements. All services provided to other Client locations hereunder shall be subject to the terms hereunder, unless otherwise agreed upon in writing by the parties, provided that pricing for such services may vary depending on the location and services provided. 3. ACCESS TO MATERIAL Material shall be delivered to Client’s authorized representatives. Client represents that its authorized representatives have full authority to order any service for or removal of the Material, and to deliver and receive such Materials. Such order may be given via telephone, electronically, fax, in writing or in person. Corodata shall not be liable to Client for following the instructions of any person representing him or herself as an authorized representative. When service is requested, Corodata shall be given a reasonable time to carry out said instructions. In the Event of a Default, Corodata reserves the right to deny access to or delivery of the Material until such time as Client has cured such Event of Default under this Agreement. Client’s authorized representatives shall have the right, at reasonable times and upon reasonable notice, to examine the Material. 4. DELIVERY AND REMOVAL Corodata shall not be liable for any loss, damage, destruction or unauthorized access to Material in transit, or to Material which may receive sudden and accidental damage. Corodata may charge a permanent removal fee in addition to any other accrued charges when Material is withdrawn from storage or upon termination hereunder. Corodata shall deliver all Material permanently removed but not destroyed as instructed by Client at Client’s expense. 5. SHREDDING & ELECTRONIC RECYCLING SERVICES The provisions of Sections 5 through 17 apply to all shredding, destruction and recycling services (“Services”) to Client, which are expressly limited to the materials provided to Corodata by Client and accepted by Corodata (“Shred Materials”). Client acknowledges that Corodata may dispose of the Shred Materials that are paper materials by shredding, puncturing, incinerating or any other means that is generally accepted in the industry for disposing of similar material. References herein to “shredding” shall be understood to include all such methods of disposal. In accordance with generally accepted industry standards and practices, Client acknowledges that Client’s Shred Materials may be commingled with shred materials of others prior to shredding and that Client’s Shred Materials may be recycled after they are shredded. Client agrees that there are no implied services to be provided hereunder and there are no intended third-party beneficiaries of the Services. Corodata will provide Services for the secure shredding destruction of the Shred Materials in a professional manner. Corodata will furnish a Certificate of Destruction upon Client’s request. If included in the scope of services initially or at some point in the future, Corodata may provide certified recycling and/or destruction services for Client’s IT equipment, hard drives and other electronic equipment and items accepted for processing by Corodata (“Material”). All such shredding, recycling and/or destruction services (also “Services” as used herein) shall be provided hereunder. Client acknowledges that, unless otherwise agreed, Corodata may process the Materials by either physically shredding, puncturing, incinerating or any other means that is generally accepted in the industry for disposing of similar material or, for certain Materials and at Corodata’s sole discretion, degaussing and/or recycling the Materials for reuse and/or recycling by a third party. For all non-data-bearing IT equipment, Client acknowledges that such equipment may be aggregated with other non-data-bearing IT equipment of others prior to final disposition. For data-bearing IT equipment, unless Client expressly selects to have such equipment serialized, Client acknowledges that Corodata can dispose of such equipment by any reasonable means including, without limitation, removing and destroying the data-bearing items within such equipment and/or aggregating the equipment with other data-bearing IT equipment of others. After the Services have been completed, Client will be provided with a certified certificate of destruction and/or certificate of recycling, as appropriate, for the Materials. In accordance with generally accepted industry standards and practices, Client acknowledges that Client’s Materials may be commingled with materials of others prior to processing and that certain components of the Materials may be recycled. As used herein, the term “Shred Materials” shall include “Materials” as applicable. The Services may, at Client’s option and as agreed upon by Corodata and Client, be performed as part of a regular schedule or pursuant to specific directions from Client. Client may also request custom Services not set forth on the current Schedule A, in which case Corodata will consult with Client as to the terms and conditions of the Services requested. Bins provided to Client shall remain the property of Corodata at all times. 6. DEFINITION OF LIABILITY 6.1. Corodata shall not be liable to Client or any other third party for any loss, damage or destruction to Material or unauthorized access, acquisition, use, or disclosure, however caused, unless such loss, damage, destruction or unauthorized access resulted from the failure by Corodata to exercise such care in regard thereto as a reasonably careful person would exercise in like circumstances. Corodata is not an escrow or fiduciary of the Material or to the Client or any third party. 6.2. Corodata’s aggregate liability, if any, (a) for any and all claims related to Material stored hereunder shall not exceed $2.00 per unit of billed storage as set forth in the Schedule of Rates (“Unit of Storage”), which amount Client declares to be the value of the total loss to Client in the event of any such loss, damage, unauthorized access, acquisition, use, disclosure or destruction of Material, unless Client declares an excess valuation and pays an additional monthly charge at an amount provided by Corodata for said excess valuation, in which case, Corodata’s liability shall be limited to the amount of the excess valuation per Unit of Storage; and (b) for all other claims shall not exceed the fees paid by Client related to the services that are the subject of the claim during the six (6) months prior to the claim. Such limitations of liability shall apply regardless of the nature of the claim. Corodata shall not be charged with any knowledge of the content of the Material even if Corodata learned or obtained knowledge of the contents. 6.3. Corodata shall not be liable for any special, indirect, incidental, punitive, consequential or similar types of damages, including, without limitation, lost profits, loss of use, notification to third parties under federal, state and/or municipal law, regulation or ordinance, and/or reconstruction, repair, replacement or restoration, regardless of the form of the claim and regardless of whether any such damages were disclosed in advance or foreseeable. 6.4. Material is not insured by Corodata against loss or injury, however caused. Client is advised to insure the Material with its own insurance carrier, to evaluate such policies including, without limitation, data privacy and liability policies, and confirm they contain terms satisfactory to Client to cover the risks associated with Corodata’s services and to schedule Material and Corodata location(s) in its own insurance policies at declared values. Client shall cause its insurers to waive any right of subrogation against Corodata. 6.5. Client understands and acknowledges that normal deterioration and aging of all Material occurs with time. 6.6. All claims for loss, damage or liability by Client against Corodata, its officers, employees, subcontractors, agents and assigns must be presented in writing to Corodata within a reasonable time and in no event longer than sixty (60) days after Client has knowledge of the circumstances giving rise to these claims. 6.7. Corodata shall not be liable to Client unless (a) timely written notice of the claim has been given as provided in Section 6.6 of this Agreement, and (b) unless legal proceedings are commenced for the claim either within the shorter of (i) nine months after date of delivery or return by Corodata of the Material by Corodata to Client, or (ii) nine (9) months after Client has knowledge of the circumstances giving rise to the claim. 6.8. All limitations of liability in Section 6 apply to the entire relationship between Corodata and Corodata affiliates and Client, regardless of whether any action is brought in tort, contract or otherwise. 6.9. Unless caused solely by the intentional misconduct of Corodata, Client agrees to fully indemnify, defend and hold harmless Corodata, its officers, employees, subcontractors, agents and assigns for any liability, cost or expense, including reasonable attorney’s fees and costs, that Corodata its officers, employees, subcontractors, agents and assigns may incur as a result of any claims, demands, suits, costs or judgments against it arising out of Corodata’s services or its relations with Client or third parties pursuant to this Agreement. 7. TERM AND TERMINATION The term of Corodata’s services hereunder shall commence when Client provides to Corodata and Corodata accepts for storage and/or servicing Client’s Material and shall continue until either party gives the other party thirty (30) days advance written notice of a termination date and, in the case of a Client termination, an address for delivery of the Material stored hereunder, if any. If Corodata continues to hold Client’s property after any expiration or termination of the Services hereunder, these terms and conditions shall continue to apply until all property has been removed from Corodata’s facilities. Client acknowledges that, following any termination or expiration hereunder, Corodata will not be obligated to deliver more than two hundred fifty Units of Storage per week unless the parties agree otherwise in writing. Client acknowledges that the only way to receive its Material following a termination is by having Corodata deliver such Material, at the fees set forth in the then-current fee schedule, to the local address specified by Client. The terms of Sections 6, 8 and 9 shall survive any termination or expiration of this Agreement. 8. DEFAULT 8.1. The occurrence of any one or more of the following events by Client shall constitute default (“Events of Default”): (a) Failure to pay any sum due hereunder within thirty (30) days of when due; or (b) breach of any other provision hereunder. 8.2. Upon the occurrence of any of the Events of Default, Corodata, at its sole option, may exercise any or all of the following remedies. Client’s failure to comply with any of the following demands/deliveries shall constitute an additional default and failure to mitigate damages: (a) demand payment in advance by certified check, cashier’s check, money order, or wire transfer prior to the performance of any services on behalf of Client; (b) demand in writing that Client pick up the Material; (c) deliver the Material to the Client’s last-known delivery address. Delivery of Material to Client shall be at Client’s sole cost and expense and payment of all outstanding storage, handling and delivery charges must be prepaid to Corodata; (d) shred the Material, unless prohibited by state or federal statute, upon thirty (30) days advance written notice to Client, in which case Client acknowledges that since the Material has little or no market value, and that the sale of the material would be impossible, the shredding of the Material is the only way for Corodata to mitigate its damage. 8.3. If Corodata elects not to terminate Services hereunder, Client shall continue to pay all sums due up to and including the date of delivery of the Material. Alternatively, in the event the Services are terminated and Corodata continues to provide services to Client, Client shall continue to pay sums due hereunder and Corodata may, at its sole discretion, require Client to pay an advance deposit in an amount equivalent of up to six (6) months storage fees and costs. 8.4. In the event Corodata takes any action pursuant to Section 8, it shall have no liability to Client or anyone claiming through Client. The exercise by Corodata of any one or more of the remedies shall not prevent the subsequent exercise by Corodata of any one or more of the other remedies herein provided. All remedies are cumulative and may, at the election of Corodata, be exercised alternatively, successively or in any other manner and are in addition to any of the rights provided by law. In the event any action is brought to enforce or establish the amount of payments owed Corodata when Client is in default, the prevailing party shall be awarded attorney’s fees and costs. 9. DESTRUCTION OF MATERIAL Corodata may shred Material upon written instruction from Client, which may be performed as permitted hereunder, as part of a regular schedule or as agreed upon by the parties. Client also agrees that all bins, consoles and other items supplied by Corodata for use by Client in connection with the shred services are the property of Corodata. If Client fails to return all such items in working condition at the completion of the services, Client agrees to reimburse Corodata for their replacement cost. Shredding of the Material shall be at Client’s cost and expense. Client releases Corodata from any and all liability by reason of the shredding of such Material pursuant to this paragraph and Section 8.2.d above. 10. OWNERSHIP OF MATERIAL Client warrants and represents that it is the owner or legal custodian of the Material and has lawful possession of and legal authority to store and authorize servicing of its materials in accordance with the terms and conditions set forth herein. Client agrees that, in event of any litigation or claims involving the Material or Corodata’s services, Client shall be liable for all reasonable attorneys’ fees, costs and expense that Corodata may reasonably incur or become liable to pay in connection therewith. By providing services to Client, Corodata does not own, license, use, or process the Material, and undertakes no responsibilities or duties associated with ownership, licensing, use, or processing of the Material under any law or regulation. 11. ASSIGNMENT No rights, liabilities or obligations of Client under this Agreement shall be assigned or transferred by Client without the express consent of Corodata, which Corodata may withhold at its discretion. Until such express written consent is granted by Corodata, Client remains fully liable hereunder. 12. COVENANTS Client agrees to comply with Corodata’s Customer Procedure Manual. Client shall encrypt any electronic media stored with or provided to Corodata and, should Client fail to do so, Client acknowledges that Corodata shall have no liability to Client or any third parties for any claims, costs or expenses that would have been avoided or diminished had Client encrypted the Material. Limitations of liability apply even if encrypted. Client shall not, at any time, store with Corodata, any narcotics; medical waste, materials considered to be highly flammable, explosive, toxic, or radioactive; organic material, which may attract vermin or insects; or any other materials which are otherwise illegal, dangerous or unsafe to store or handle in an enclosed area, or that is regulated under state, federal or municipal laws, regulations or ordinances relating to the environment or hazardous materials. Corodata reserves the right, but shall not have the obligation, to open and inspect any materials provided to Corodata and to refuse acceptance of materials that fail to comply with Corodata’s storage restrictions and guidelines. Client shall not store legal tender, negotiable instruments, precious metals or stones, jewelry, check stock, ticket stock or other items that have intrinsic market value. Corodata shall not be charged with knowledge of the contents of the Material; Corodata shall not be liable for loss of any missing Material unless (i) an addendum is added as part of this Agreement, which expressly includes the obligation for Corodata to inventory the page-level contents of the Material, and (ii) Client establishes such loss occurred due to Corodata’s failure to exercise the reasonable care required under Section 6, above. 13. CONFIDENTIALITY Corodata shall implement and maintain reasonable safeguards designed to protect the confidentiality of Client’s information contained in the Material, and shall not intentionally disclose such information to third parties without Client’s written consent. Neither party shall be entitled to use the name or trademarks of the other party without the other party’s prior written consent. Corodata is authorized to comply with any subpoena, warrant or similar order, provided that Corodata shall notify Client promptly thereof (unless such notice is prohibited by law). Client agrees to reimburse Corodata for its fees, costs and services, including, without limitation, reasonable attorneys’ fees and costs, related to such compliance. 14. IMAGING If Corodata performs imaging services for Client, Corodata is not responsible for any errors discovered in the scanned images after the thirty (30) day Client review is complete, or whenever the original material is returned to Client or shredded, whichever comes first. Corodata shall be entitled to follow the instructions of any Client authorized representative regarding the transmission method of any scanned documents, provided that Corodata makes no representation or warranty regarding the security, quality, availability or timeliness of any such transmission method. 15. MISCELLANEOUS The term “Agreement” as used herein shall be deemed to include these Terms. Corodata and Client agree that this Agreement is intended to govern their entire relationship related to the Material. The terms of this Agreement shall be binding and enforceable upon any successors or assigns of the parties hereto. This Agreement shall constitute a warehouse receipt. There are no implied services, supplies, and equipment or support responsibilities due to Client from Corodata other than those specifically provided for in this Agreement. Any Client purchase orders are for Client’s internal purposes only, are superseded by this Agreement, and shall not be legally binding upon or enforceable against Corodata. No waiver of any right or remedy shall be effective unless in a mutually signed writing and nevertheless, shall not operate as a waiver of any other right or remedy on a future occasion. Every provision of this Agreement is intended to be severable. If any term or provision is illegal, invalid or unenforceable, there shall be added automatically as part of this Agreement, a provision as similar in terms and effect as necessary to render such provision legal, valid and enforceable. This Agreement shall be construed in accordance with the laws of the State of California without giving effect to its conflict of laws principles. Corodata shall have, and may exercise, all rights granted to warehousemen by California’s Commercial Code. All notices under this Agreement shall be in writing. Unless delivered personally, all notices shall be addressed to the appropriate addresses noted herein, or as otherwise noted in writing in accordance with this provision. Notices shall be deemed to have been given on the second day after mailing if mailed by U.S. First Class Mail and, in the case of Corodata, with a copy sent by email to notices@corodata.com. Notice of any change of address must be given by Client to Corodata, in writing and acknowledged in writing by Corodata on the following monthly statement. Nothing in this Agreement shall be deemed or construed to constitute or create a partnership, association, joint venture, or agency between the parties hereto. Other than Client’s obligation to make payments hereunder, neither party will be liable for delay nor inability to perform caused by acts of God, natural disasters, governmental actions, labor unrest, strikes, lockouts, acts of terrorism, riots, or other causes beyond its reasonable control. All references herein to “days” mean calendar days unless otherwise noted. 16. CORODATA AFFILIATES Client acknowledges and agrees that Corodata may utilize the services of companies that are owned by, that own or that are under common control with, Corodata including, without limitation, those that provide shredding, imaging, logistics and media vaulting services (“Corodata Affiliates”). Client further acknowledges and agrees that all Corodata benefits and protections set forth in this Agreement, including, without limitation, Section 6, apply to both Corodata and Corodata Affiliates. 17. ARBITRATION Any dispute, controversy or claim arising out of this Agreement or in connection with the Material or Corodata’s services shall be submitted to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and heard by a single arbitrator selected by parties at the AAA office in San Diego, California. The award may be entered as a judgment of a court of record in the County of San Diego. Corodata and Client shall share equally the cost of arbitration. The arbitrator may not vary, modify or disregard the provisions contained herein, including those respecting the declared valuation of the Material and the limitation of liability of Corodata.